Política de envío

ProCleansing ("we" and "us") is the operator of (https://procleansing.com/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

3. Transit time
Generally, orders shipped internationally are in transit for 4 - 25 days. This varies greatly depending on the courier. We are able to offer a more specific estimate after the order is fulfilled but do to high demand please allow up to 3 weeks for your order to arrive. If more than 45 days have passed please email us at sales@procleansing.com to review the status of your order. Refunds will be handled through email if necessary. More infos regarding the Refund Policy you can find here

4. Dispatch Time
Orders are usually dispatched within 2 business days of payment of order.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

5. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

6. P.O. Box Shipping
ProCleansing will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

7. Military Address Shipping
We are unable to offer this service using courier services.

For any additional information dont hesitate to contact as thru the contact page or at sales@procleansing.com

Regards,
ProCleansing Team